Effective communication is critical to ensuring understanding, empowering patients, and providing high quality care. A language access plan can help ensure that an organization provides high quality and appropriate language services. This guide identifies ways that providers can assess their programs and develop language access plans to ensure persons with limited English proficiency have meaningful access to their programs.
Author: IPRO
Disparities Impact Statement
The Disparities Impact Statement, developed by the CMS Office of Minority Health, helps organizations to identify, prioritize, and take action on health disparities. The tool walks users through a four-step process to identify and address disparities:
Step 1: Identify vulnerable populations and their disparities
Step 2: Set SMART aims (Specific, Measurable, Attainable, Relevant, Time-based)
Step 3: Develop an Action Plan
Step 4: Monitor, improve and disseminate
The Disparities Impact Statement includes fillable worksheets for each step that can be saved and edited. The CMS Office of Minority Health offers free assistance from their Health Equity Technical Assistance Team if needed.
Guide to Reducing Disparities in Readmissions
Get an overview of key issues related to readmissions for racially and ethnically diverse Medicare beneficiaries, as well as useful resources for hospital leaders to take action to address readmission.
Managing Chronic Pain in Adults With or in Recovery From Substance Use Disorders: TIP 54
This guide equips clinicians with information for treating chronic pain in adults living with a history of substance use. The guide discusses chronic pain management, including treatment with opioids. It also includes information about substance use assessments and referrals. Available at no cost from SAMSHA.
Order from SAMHSA directly, no cost. PDF available online.
Medications for Opioid Use Disorder: TIP 63
Available at no cost from SAMSHA. EBP for MAT in general medical settings for patients with OUD (includes assessment tools, guidelines, etc.) Collect data on success rates using various MAT through transitions of care, treatment in single settings, etc.
Pain Management Discharge Communication
A list of suggested pain management items that should be communicated to the next provider upon discharge. A way to engage a care transition community, identify communication elements needed for electronic health record modification, or provide an additional tool to improve med reconciliation.
Read the article “Pain management-related assessment and communication across the care continuum: Consensus of the opioid task force of the island peer review organization pain management coalition” published in the Journal of the American College of Clinical Pharmacy.
Pain Management Essential Communication Elements for Transitions of Care Guide
This is designed for use in any facility by staff or a healthcare provider. Improvement of cross-setting management of pain management during transitions of care to prevent adverse drug events and subsequently reduce emergency department visits, hospitalizations, and readmissions.
Opioid Adverse Drug Event (ADE) Overview
This is designed for nursing home staff, and other facilities could use it as well. It has information about ADEs including: definition, facts, common ADEs, and occurrences that could point to an ADE.