Modernizing Health Care to Improve Physical Accessibility

This document is intended to provide recommendations on how to improve accessibility in order to improve quality of care for patients with disabilities. It includes guidance on how to increase physical accessibility of medical services, tools to assess a practice or facility’s accessibility for individuals with disabilities, and tips and training materials to support efforts to reduce barriers and improve quality of care.

Medicare Mapping Disparities Tool

Interactive mapping tool to identify health disparities between subgroups of Medicare beneficiaries. The tool presents health-related measures from Medicare claims by sex, age, dual eligibility for Medicare and Medicaid, race and ethnicity, and state and county.

Developing a Language Access Plan

Effective communication is critical to ensuring understanding, empowering patients, and providing high quality care. A language access plan can help ensure that an organization provides high quality and appropriate language services. This guide identifies ways that providers can assess their programs and develop language access plans to ensure persons with limited English proficiency have meaningful access to their programs.

Disparities Impact Statement

The Disparities Impact Statement, developed by the CMS Office of Minority Health, helps organizations to identify, prioritize, and take action on health disparities. The tool walks users through a four-step process to identify and address disparities:

Step 1: Identify vulnerable populations and their disparities
Step 2: Set SMART aims (Specific, Measurable, Attainable, Relevant, Time-based)
Step 3: Develop an Action Plan
Step 4: Monitor, improve and disseminate

The Disparities Impact Statement includes fillable worksheets for each step that can be saved and edited. The CMS Office of Minority Health offers free assistance from their Health Equity Technical Assistance Team if needed.

Managing Chronic Pain in Adults With or in Recovery From Substance Use Disorders: TIP 54

This guide equips clinicians with information for treating chronic pain in adults living with a history of substance use. The guide discusses chronic pain management, including treatment with opioids. It also includes information about substance use assessments and referrals. Available at no cost from SAMSHA.

Order from SAMHSA directly, no cost. PDF available online.

Pain Management Discharge Communication

A list of suggested pain management items that should be communicated to the next provider upon discharge. A way to engage a care transition community, identify communication elements needed for electronic health record modification, or provide an additional tool to improve med reconciliation.

Read the article “Pain management-related assessment and communication across the care continuum: Consensus of the opioid task force of the island peer review organization pain management coalition” published in the Journal of the American College of Clinical Pharmacy.