The Conversation Starter helps pharmacists guide the conversation they have with patients regarding opioid management and lifestyle management, opioid assessment and plan, recommendations, and follow-up steps. This guide is intended to ease what could potentially be a difficult conversation.
Author: IPRO
Pharmacist’s Response to the Opioid Epidemic: Advanced, Opioid-Specific Counseling Webinar – 1.5 hours ACPE continuing education credit, free when using code.
An on-line instructional webinar created in collaboration with IPRO QIN-QIO and the University at Buffalo can be accessed at the link above.
Prescribers and pharmacists who work or live in DC, DE, CT, MA, MD, ME, NH, NJ, NY, OH, RI, VT can earn 1.5 hours of free ACPE continuing education for completing this program by using this code when prompted: qinub23.
It is available October 1, 2023, through September 30, 2025, and covers a review the opioid epidemic and regulatory responses, identifies legitimate medical use vs. illegitimate opioid use, reviews basic counseling items with relationship to opioids, identifies advanced counseling items related to opioids and identifies overdose risks indicating provision of naloxone.
Supporting documents for this program include:
Opioid Stewardship – Opioid Counseling Checklist
This tool is intended to help remind pharmacists about opioid-related counseling points as needed.
https://drive.google.com/file/d/1zYRl_w_59f-ydAu-JSfEcmugdELk1SXz/view?usp=drive_link
Conversation Starter – Opioid Dispensing, Education, and Management for Pharmacists
The Conversation Starter helps pharmacists guide the conversation they have with patients regarding opioid management and lifestyle management, opioid assessment and plan, recommendations, and follow-up steps. This guide is intended to ease what could potentially be a difficult conversation.
https://drive.google.com/file/d/1yA_xQ1iKvjXvdKA92_cVoWBzCBNDJOh-/view?usp=drive_link
Pain Management Zone Tool
A guide for patients and care partners to assess pain and seek medical care when appropriate using a stoplight concept of green (all clear), yellow (caution/warning), and red (emergency).
https://drive.google.com/file/d/1TPSuOIdbGzG8Ue6TnBBA3bLA0IzHd8aA/view?usp=drive_link
Pain, Enjoyment, and General Activity (PEG) Scale for Assessing Pain Intensity and Interference
The Pain, Enjoyment, General Activity (PEG) Scale assesses pain intensity and interference and is considered the gold standard for pain scales.
https://drive.google.com/open?id=1cLGRvi483BEt_FpZxNRuydyGdEpbq393
People Matter, Words Matter
People matter and the words we use to describe them or the disorders they have matter. Words can transmit stigma. Studies have shown that people with psychiatric and/or substance use disorders often feel judged, outside and inside the health care system. This can lead them to avoid, delay or stop seeking treatment. The way we talk about people with a behavioral disorder can change lives – in either a positive or negative manner.
You will find downloadable posters that address:
- Use of Supportive Language That Makes a Person Feel Safe
- Destigmatizing Language About Suicide
- Culturally/Racially Aware Language
- Perceptions about Mental Health Conditions
- Using People First Language
- Use of Compassionate SUD Language
How Reliable Are Your Infection Prevention Processes? QI Tool (12/9/2021)
This quality improvement tool describes a process to determine the reliability of a process and next steps to take when an opportunity for process improvement is identified.
Project BOOST: Better Outcomes by Optimizing Safe Transitions
The Society of Hospital Medicine’s BOOST site has several resources for enhancing care transitions, including a BOOST implementation guide and tools, links to online modules, and information about PArTNER: PATient Navigator to rEduce Readmissions, which is specifically designed for Minority-Serving Institutions.
Health Equity Organizational Assessment (HEOA) Resources
These resources supplement the HEOA and can help organizations committed to collecting, validating, stratifying and analyzing accurate patient demographic data identify and address health disparities.
HEOA Executive Summary: This resource, targeted to executive leaders in healthcare organizations, outlines the benefits of completing the HEOA from a C-Suite perspective.
Health Equity Roadmap: This roadmap is a step-by-step guide for implementing the key elements of health equity for organizations committed to a culture of equity.
Best Practices Strategies for Organization Health Equity: This resource outlines strategies and corresponding tasks and resources for each of the seven HEOA categories to assist organizations to address opportunities for improvement based on their HEOA assessment report.
HEOA Assessment FAQs: This resource has frequently asked questions and responses about the Health Equity Organizational Assessment (HEOA).
REaL Data Collection Toolbox: This Learning Toolbox focuses on healthcare facilities collecting data on race, ethnicity, and language preference (REaL) as an important component of the provision of equity in the healthcare setting. It includes a quick primer on data collection, and provides links to articles, tools, and resources to educate providers on the importance of knowing the diverse patient population for which they provide care.
Collecting REaL Data – Examples of How to Ask for REaL Data: This Resource Guide provides examples on how best to collect race, ethnicity, and language (REaL) data and ensure that it is being collected consistently and accurately.
The Americans With Disabilities Act and the Opioid Crisis: Combating Discrimination Against People in Treatment or Recovery
The opioid crisis poses an extraordinary challenge to communities throughout our country. The Department of Justice (the Department) has responded with a comprehensive approach prioritizing prevention, enforcement, and treatment. This includes enforcing the Americans with Disabilities Act (ADA), which prohibits discrimination against people in recovery from opioid use disorder (OUD) who are not engaging in illegal drug use, including those who are taking legally-prescribed medication to treat their OUD.
This guidance document provides information about how the ADA can protect individuals with OUD from discrimination—an important part of combating the opioid epidemic across American communities. While this document focuses on individuals with OUD, the legal principles discussed also apply to individuals with other types of substance use disorders.
The Americans with Disabilities Act, Addiction, and Recovery for State and Local Governments.
A Guide to Screening for Transportation Barriers
This resource has information and best practices for screening patients for transportation barriers, including a two-question assessment that can be used at point-of-care to screen patients. It also includes several resources for patients who screen positive for transportation barriers.
Health Equity Roadmap
This roadmap is a step-by-step guide for implementing the key elements of health equity for organizations committed to a culture of equity.
Collecting REaL Data – Examples of How to Ask for REaL Data
This Resource Guide provides examples on how best to collect race, ethnicity, and language (REaL) data and ensure it is being collected consistently and accurately.
REaL Data Collection Toolbox
This Learning Toolbox focuses on healthcare facilities collecting data on race,
ethnicity, and language preference (REaL) as an important component of the
provision of equity in the healthcare setting.
It includes a quick primer on data collection, and provides links to articles, tools, and resources to educate providers on the importance of knowing the diverse patient population for which they provide care.
The Importance of HQIC Health Equity Metrics
This resource identifies the five HQIC health equity metrics, explains why they
are important, and identifies some strategies and resources to make meaningful progress on reducing healthcare disparities.
Strategies to Incorporate Cultural and Linguistic Competency into Long Term Care
This resource provides strategies for making long term care more culturally and linguistically appropriate for residents, especially racial/ethnic minorities, individuals with disabilities, those who identify as LGBTQ+, and individuals with limited English proficiency (LEP).
HEOA Executive Summary
This resource, targeted to executive leaders in healthcare organizations, outlines the benefits of completing the HEOA from a C-Suite perspective.