Resource Location: https://drive.google.com/file/d/1KKk8HK87OH-nho7h0PZ7YQgzr8DzCMVe/view?usp=share_link
This is a guide to the 11 steps through a Plan Do Study Act Cycle. Included for each step: the purpose, procedures, a list of possible tools an improvement team might use to accomplish their goals and the outcome.